1 reviews | Active since Sept 2011
Unauthorized charges from vodafone live
I just noticed on my latest vodacom statement, i am being charged just over R210 for Vodafone live.
After some research and logging into http://live.vodacom.co.za i see i was charged 29 times for something called p-squarem-games-c-01 on the 08/03/18.
I never subscribed to this service and unless you can provide me with proof that i subscribed, I want my money refunded back to me. This is disgusting service from vodacom, and after researching online i see there are many people complaining about this happening to them as well.
I am so glad my contract is coming to an end in June, cant wait to leave vodacom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team