LN
Lindeni N
1 reviews | Active since Sept 2014
20 Aug 2024, 15:42
Unauthorized charges
I have been receiving auto advance which I didn't subscribe or requested. I want this stopped effective immediately. This ********* especially since there is no USSD option to do it on my side.
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Vodacom's replyOfficial
21 Aug 2024, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.Regards, Vodacom Consumer Website Team
Vodacom's reply21 Aug 2024, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.Regards, Vodacom Consumer Website Team