1 reviews | Active since Nov 2016
<p> </p> <p>I am on the Red Advantage contract and every month amounts are billed against my account for sms’s and data even though I have unlimited sms’s and I never use the allocated amount of data per month. For example on the 24 Sept 2016 at 01:38:33 I was charged R 6.14 for data used. Yet for that month I only used 174.24 MB of the allocated 1 Gig of data. There are numerous transactions like this.</p> <p>Please stop these ******** transactions and refund all the charges back to me.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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