Unauthorized Change Of Banking Details By Vodacom Staff - No Audit Trail

Dear Vodacom - I was just called and informed that my account is in arrears, that my debit order hasn't gone off. And that my debit order hasn't gone off because SOMEONE at a Vodacom branch or head office, changed my banking details. Who the hell authorized a change in my banking details? When I asked the consultant who called me, she said she can't see who changed it. How is it possible that you can't see who changed my banking details???? What kark systems do you have? If you think about reporting me to ITC because of an arrear account we will see each other in court I can assure you of that. I suggest you find out who de *** changed my banking details on your systems without my consent or authorization and get back to me speedily. If I don't get feedback on this I will give this ***** some airtime on mybroadband as well as report it to the necessary bodies and then we can start the legal route of how your company caused me financial damage. I await your speedy reply.