Unauthorized billing - ********** contract on my bill

To Whom It May Concern

I have noticed on my Vodacom bill that there is a cell number on my bill which is not mine. It looks like somebody took out on contract on my name. I only have 2 numbers not 3. I contacted Vodacom on the 19th of September regards to the above and I was notified that I should get a police statement and send it off with a copy of id and my inquiry to the ***** department. Thus to date I did not get any feedback telephonically or email. So I phoned Vodacom again and I ask for the ***** departments direct contact number, which they gave to me but when I phone the number, it does not exist. I am getting a bit frustrated due to I am travelling abroad for business in 2 days time and will only be contactable via email. I hate to think if this is not resolved before leave I will be billed for someone else's phone contract and an Vodacom employee's mistake. - how does this actually happen!!!!! So if I can get feedback a.s.a.p. it would be highly appreciated.