1 reviews | Active since Mar 2018
Unauthorized billing for VodafoneLive!
Vodacom has been billing me for VodafoneLive! services although I have never subscribed for this service. I have repeatedly requested Vodacom to block VodafoneLive! and they have confirmed a number of times that they have done just that. They have even promised that they have authorized a credit note. Vodacom however keep on billing me for VodafoneLive! Don't now what else to do!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team