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Sandy Y

1 reviews | Active since Apr 2018

03 Apr 2018, 16:50

Unauthorized billing by Vodacom

Unauthorized billing by Vodacom for unknown subscriptions: airG Gold Harvest Frenzy Traditional healer

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Replies (3)
Vodacom
Vodacom's reply03 Apr 2018, 20:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Apr 2018, 20:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply04 Apr 2018, 14:19
Official

Good day

We regret taking note of your experience.

Thank you for taking my call. I am resolving this matter for you.

We apologise for any inconvenience caused.

Regards

Moddy

Best regards,