Unauthorized age restriction

I took out my first contract in 2004. Suddenly there is age restriction on my phones. Apparently i have to go to menlyn in order for this restriction to be removed.<br> 1. Who authorised it?<br> 2. Why was i not consulted before?<br> 3. Who should pay R80 transport i need to spend to go to menlyn?<br> All these years everything was fine till now<br> I went to 2 voda shops in kolonade...they couldnt help me<br> Now i am sitting outside writing this because network signal is bad inside.<br> And i have to pay the sudden tarrif increase...