JT
Jodi T

1 reviews | Active since Oct 2012

09 Feb 2016, 16:28

Unauthorised WASP billing, again

Again, I have unauthorised WASP services on my account. A daily fee has gone off my account all month, I only realised today and unsubscribed by sending STOP ALL to 30333. I was told Vodacom have a double opt-in rule? I didn't even opt in once! This is maddening, Vodacom really need to protect their clients against unsolicited billing. This is the second time this has happened, and it's unacceptable.

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2016, 17:57
Official
Hello Jodi888,

Thank you for your time and effort informing us of your concerns.

Please note that a consultant will contact you in due course to assist you.

Kind regards

Consumer Website Team

Best regards,