JT
Jodi T
1 reviews | Active since Oct 2012
09 Feb 2016, 16:28
Unauthorised WASP billing, again
Again, I have unauthorised WASP services on my account. A daily fee has gone off my account all month, I only realised today and unsubscribed by sending STOP ALL to 30333. I was told Vodacom have a double opt-in rule? I didn't even opt in once! This is maddening, Vodacom really need to protect their clients against unsolicited billing. This is the second time this has happened, and it's unacceptable.
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Replies (1)Vodacom's replyOfficial
09 Feb 2016, 17:57Hello Jodi888,
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Best regards,
Vodacom's reply09 Feb 2016, 17:57
Official
Hello Jodi888,
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Best regards,
