Unauthorised Vodacom charges

2 years ago when I renewed my cell phone contract, Vodacom without my agreement or permission debited my account with monthly Contract Cover costs. After about 9 months of trying I only managed to get them to reverse a few of these charges. I was tired of spending time on the matter and gave up[ on my credit note swearing that I would never deal Vodacom again once my contract came to an end. Foolishly, I renewed my mobile data device - guess what? Vodacom again without my agreement debited my account with a Contract Cover cost. They tell me that they have cancelled the cover, that the person who charged my account will be disciplined BUT they cant seem to process a credit! Hopeless

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