ZA
Zulfa A
1 reviews | Active since May 2019
06 Jun 2019, 12:39
Unauthorised usage 2
Issue is still not resolved. Cell ********** 711 (probably) or ********** 976. on 03.06.2019 another R5 deduction for some game I never bought or subscribed to. I was promised by Dumi and Ashwin that all future subscriptions would be stopped. Clearly they **** or did not do their jobs properly. These days ********** are running rampant using Vodacom. I want this issue resolved and my account credited. - Zulfa Adam
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Replies (2)
Vodacom's replyOfficial
06 Jun 2019, 14:06 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2019, 14:06
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Jun 2019, 10:52Dear Zulfa,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query via email with the feedback. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query via email with the feedback. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply07 Jun 2019, 10:52
Official
Dear Zulfa,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query via email with the feedback. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query via email with the feedback. Regards Consumer Website Team(SA)
Best regards,