Unauthorised Up-grade: Vodacom

<p>I since logged a call with Vodacom on the 28th of September and still have not recieved any feedback. Someone took an upgrade on my contract without my consent, I did not receive a phone, money was deducted from my account that was when I called vodacom and they told me took a up-grade. I told them I did receive a phone. I was told to do an affidavit and send it to them together with my ID. I have been calling them almost everyday with no help. I am deeply disappointed with Vodacom with the level of service I have recieved. I hope I can get feedback/Help on Hello Peter</p>