MM
Mampuru M
1 reviews | Active since Mar 2021
12 Mar 2021, 11:37
Unauthorised subscriptions
This company is a ****. Every now and then there are subscriptions on my number that are taking my airtime but I never subscribed to anything. When you call their customer care, they force you to only end up at the prompted messages or chat with their robot.
This is NOT ON
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Vodacom's replyOfficial
12 Mar 2021, 13:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Mar 2021, 13:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team