MH
Melissa H
1 reviews | Active since Jun 2016
28 Jan 2026, 05:34
Unauthorised subscriptions
Everytime I buy my daughter airtime it disappears. Everytime Vodacom just automatically subscribes us to services we never requested for. I cannot wait to be done with this easy to own **** so I can just change networks.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Jan 2026, 07:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jan 2026, 07:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MH
Melissa H's updateReviewer Update
30 Jan 2026, 15:04I am genuinely unhappy with the service received. Can my daughter or myself be called as initially agreed. The matter was as not resolved as per agreement. Urgently Call me Please.
MH
Melissa H's update30 Jan 2026, 15:04
Reviewer Update
I am genuinely unhappy with the service received. Can my daughter or myself be called as initially agreed. The matter was as not resolved as per agreement. Urgently Call me Please.
MH
Melissa H's updateReviewer Update
30 Jan 2026, 16:17Time waisted once again, I don't know why you bladdy called in the first place if you can't complete the job! This the type of people Vodacom employs and trusts to handle complaints.
MH
Melissa H's update30 Jan 2026, 16:17
Reviewer Update
Time waisted once again, I don't know why you bladdy called in the first place if you can't complete the job! This the type of people Vodacom employs and trusts to handle complaints.