JT
Jodi T

1 reviews | Active since Sept 2010

07 Apr 2015, 17:08

Unauthorised Subscription via Smartcall

I have seen other people complain about the same unauthorised debiting of their vodacom account via Smartcall, so why has this problem not been solved? I've been accused of registering on \load a buddy"";and I would have to physically reply to an sms to say \""yes\"" or \""no\"" to the service. My number is only used for my 3G ****le"

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2015, 06:24
Official
Hello Jodi84,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,