UNAUTHORISED SUBSCRIPTION

<p>On 06/09/2016 I called the Vodacom Call Centre to ask why my airtime has been disappearing. The call centre agent told me that I was subscribed to VLive at R2 per day. I immediately told her to cancel my subscription and I demanded feedback as to how long I was subscribed as I never authorised any such subscriptions and I have never used VLive. The call centre agent promised to have someone give me feedback.</p> <p> </p> <p>On 09/09/2016 I received an SMS from Vodacom confirming that my subscription was cancelled, however I did not receive the feedback as per my request.</p> <p> </p> <p>Since the beginning of October I noticed that my airtime has once again been disappearing at R2 per day which means the unauthorised subscrition was not cancelled and that I was **** to by Vodacom.</p> <p> </p> <p>This kind of service is absolutely unacceptable and I am going to cancell all 4 of my Vodcaom Contracts as soons as possible. I am certain MTN, Cell C and Telkom do not ***** their clients' airtime like this and will happily migrate to them if I am not refunded in full!</p>