cN
chris N
1 reviews | Active since Jul 2015
30 Jul 2015, 22:28
Unauthorised moving of account
My number was moved from my account to another persons account and my telephone number is now allocated to his account without my authorisation, where are the controls and checks, this must be resolved with immediate effect
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Vodacom's replyOfficial
31 Jul 2015, 09:47Hello mwcnagel,
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
Vodacom's reply31 Jul 2015, 09:47
Official
Hello mwcnagel,
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.