MG
Maryna G

1 reviews | Active since Aug 2011

07 Apr 2015, 16:12

Unauthorised increase of contract

I have received sms's from vodacom stating my contracts will be increased. No authorisation or request received from me. How can you breach a contract like this? How do you know if I can afford an increase on my contracts? This is unacceptable!

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2015, 06:28
Official
Hello Maddogz,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team