CT
CHERYL T

1 reviews | Active since Sept 2015

27 Nov 2015, 09:15

UNAUTHORISED / ******* DEBITS

I wish to lay a complaint about ******* and unauthorised transactions occurring on my bank account.<br> <br> 11 Nov: Vodacom *** - R287.00<br> 26 Nov: Vodacom *** - R387.84<br> <br> On 12 November I also went to Vodacom to enquire on the matter and they confirmed that I am not a subscriber to the Vodacom network, which is not a surprise because I have never in my life had a Vodacom contract. They also could not trace the reference number from the local store, this might be true or simply laziness to assist as they did not seem optimistic with my statement on Vodacom.<br> <br> This is frustrating as it is time consuming, wasting my energy and money to keep reversing these debits.<br> <br> I want this matter to be resolved urgently!!!! STOP DEBITING MY ACCOUNT!!!!

0
Replies (1)
Vodacom
Vodacom's reply29 Nov 2015, 09:37
Official
Hello van_Tonder,

Kindly be advised that your Social Media Complaint is currently being reviewed.

Please accept our sincere apology for any inconvenience caused.

Best Regards
Vodacom Social Media

Best regards,