RS
Rozelle S
1 reviews | Active since Oct 2020
26 May 2021, 20:38
Unauthorised extension of contracts
Vodacom renewed my 3 contracts without my consent - I reported it and still have no feedback. I even reported the matter with their ***** line and its not resolved. Vodacom says on HelloPeter that they contact complainants privately, but they don't.
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Vodacom's replyOfficial
27 May 2021, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 May 2021, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team