MR
Marno R

1 reviews | Active since May 2018

10 May 2018, 08:54

Unauthorised deductions from Vodacom Live

My cellphone contract has had vodaco live charges deducted for "p-squarem-games-c-01". I never use vodacom live nor was I unaware that I was being charged this subscription. I never received an SMS to confirm this subscription and only noticed when I reviewed my statement.

0
Replies (2)
Vodacom
Vodacom's reply10 May 2018, 10:32
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 May 2018, 13:02
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah