PT
Portia T

1 reviews | Active since Oct 2017

23 Oct 2017, 05:47

Unauthorised Deductions From my account

I have a problem with Vodacom also happily deducting money from my account. I know nothing about these unauthorised deductions and would like my money back. I've never signed up for any sort with Vodacom. This is really Irritating. Taking R90 from my account every month that's not on. Hotspot? Rescuebox?

0
Replies (2)
Vodacom
Vodacom's reply23 Oct 2017, 06:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Oct 2017, 12:02
Official

Dear Portia

Please be advised that feedback has been sent to you via SMS.

Regards,

RJ