CW
Craig W
1 reviews | Active since Mar 2016
02 Mar 2016, 09:59
Unauthorised deductions
I am currently not using the sim card in question but am receiving bills into the thousands of rands each month. Have made numerous calls to Vodacom Customer Care and asked them to remove these deductions from my account but am getting no joy!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Mar 2016, 11:03Hello craig911,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Mar 2016, 11:03
Official
Hello craig911,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,