Unauthorised deduction by force
I paid the required amount on the Sms they forwarded me and to .dismay.Deducted R440 the same day.Im Itending litigating for unauthorised deduction and pay for inconvenience caused also included the bank charges and misleading information.Till today I've never been reimbursed.
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Vodacom's replyOfficial
11 Oct 2021, 14:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2021, 14:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team