NH
Nadia H
1 reviews | Active since Aug 2016
17 Jun 2022, 09:29
unauthorised debt order going off my account
a contract is binding to both parties. Please provide me with proof that I took out a contract for the amount that you are charging me because I did not authorise the amount you are debiting off my account, thus it is *******. where is the recording that proves that I authorised this? I will be contacting my bank to stop the debit order as I did not approve this amount.
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Replies (1)Vodacom's replyOfficial
17 Jun 2022, 12:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2022, 12:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
