1 reviews | Active since Nov 2013
Unauthorised Debits
<p>What gives Vodacom the right to take any amount they feel like from our accounts?</p> <p> </p> <p>I did not give any such authorisation and will not accept this!</p> <p>I did not want to upgrade my Vodacom contract and did not do so for over a year ... the service provided by that company is unbelievably ridiculous!</p> <p> </p> <p>Then I found a franchise selling their products and did the upgrade with them!</p> <p> </p> <p>Bad idea!!! Vodacom has now taken the unauthorised amount = R669.80 from my account and I am still awaiting feedback on their accounting/billing and the refund since 1/11/2016. Numerous e-mails and calls made to them!</p> <p> </p> <p>Getting the usual runaround with their disgusting Service!!!</p> <p> </p> <p>Will I ever be getting this refunded? </p> <p>I did not have any stars attached ... there are none to speak of with Vodacom</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
