UNAUTHORISED DEBIT ORDERS

My cellphone contract was on the verge of ending. I requested that it be cancelled as no longer have a need for it. It took ages to have the cancellation processed. Eventually I advised vodacom that I will reverse any debit orders that run through my account as it seems as if no one is interested in finalising the cancellation. After all the frustration, I received confirmation that the contract will be cancelled and will resume to prepaid in February.

I then in March notice another debit order went through my account - which i clearly did not authorise. It seems like all they are interested in is getting customers- thereafter it is impossible to cancel--- even after your 2 year contract has ended. Really frustrating