Unauthorised Debit orders

Vodacom is processing debit orders on my account every month and I don't even know what its for. The other day I was called by a consultant who does collections on behave of Vodacom for outstanding moneys, the consultant didn't even have all the information and referred me to the Vodacom call centre. I don't even have a phone so how do I call the call centre? I have unpaid debit order on my account due to these debits which are being process on my account, Vodacom needs to look into this matter and refund me for all unpaid charges I had to pay for, debit order reversal fees and compensate me for the drama they causing in my life. My fiancé even feels im being dishonest because I never told him about the contracts I have with Vodacom I suggest u sort this matter out ASAP. Lucinda Myers ID number *** PHONE PROT*** -149.00 STREAMBUND*** -99.00 These are the references being used to debit my account Please contact me on the following number *** or email: ***