Unauthorised debit order - Vodacom *******

Hey Vodacom, me again. See meial I sent to Dorah!

Hi Dorah how are you?

O man. I don't know where to go with Vodacom anymore.

I am sure you can remember my story with the move from personal account to business and me paying of my devices. And the resultant mess from Vodacom's side.

Today, on the 24th a debit order was played against my account. See here:

A debit order of R1252.35 for "VODACOM I***124" was received on 24/01/2026 for your Investec account ending in 5000.

Dorah, in November you made me a promise. You promised that you would see that my name gets removed from ITC. Nothing has happened yet. And now these unauthorised deductions from my account!?!?

1. What was the above amount for? 2. Who gave permission for this debit order? 3. Why debit on the 24th when our agreement is for the 27th.

Dorah, I do not think Vodacom's should exist as a business. Looking at Hellopeter and your NPS I am astonished that people still use you.

What do we do now Dorah? Must I come to.Midrand and sit with someone? If so, give me a name to ask for at reception.

Do you have a manager I can escalate to? If so please provide me with his or her details.

I have lodged a complaint with ICASA - I'll forward you the reference if. Welded.

I am beyond caring. I will consider following a legal route next.

Thanks.