Unauthorised debit order on my account

<p>I am a cash paying customer since March 2016 with Vodacom and have been paying every month without fail... I cancelled my debit order because they seem to be unable to deduct on the 1st day of every month as stated on my contract. When they deduct on the wrong day there is no funds available to deduct which result in a debit order return and bank charges on my account which is NOT good for my credit.</p> <p>Dear Vodacom, this morning I woke up to find after the debit order was cancelled earlier this year, you somehow made an unauthorised attempt to debit the amount of R969 from my account again to only cause a debit order return due to NO FUNDS AVAILABLE, costing me another R100 in bank charges as a result.</p> <p>Your service is becoming the worst amongst our South African operators because you've lost your personal touch with your clients.</p>