Unauthorised debit order & Horrible service!!!

<p>On the 9th of August 2016Vodacom double deducted my account. I phoned numerous times and NOTHING was done about my problem. I then reversed the amount of R1028.49 on the 16th of December. Vodacom then phoned and send me messages to inform me that my account was in arrears. ONLY after a complaint was posted on HELLOPETER did someone from Vodacom call me. I was then informed that VODACOM did not deducted my bank account in July. So on the 29 of December I went to VODACOM MALL AT REDS and paid in R1005.00. I did not have the exact amount. So I was R 146.00 short. Yesterday I paid the amount of R838.49 at VODACOM IRENE MALL. This is the amount I was told was outstanding. This morning VODACOM made a ANAUTHORISED debit order of R 1151.98. WHY??? When I phoned VODACOM I was told my account is in arrears. The person clearly do not know what they are talking about!!! VODACOM is pathetic!!! I done with Vodacom. I want to close all my account. You guys used to be an excellent service provider. But recently your service is terrible. I am very, very angry!!!</p>