Unauthorised debit order from Vodcom

Hi My name is Michael Summers and I Live in Kempton park Gauteng province. I discovered on the 2nd of December 2020 a debit order from Vodacom of R 1 934.96 i have no knowledge about this Debit order as I was not involved in this account in any way. I went to a local branch to inquire but only recieved a phone no for me to call as i do not have a vodacom no I could not get access to any consultants to assist me. I then went to the my FNB bank to reverse the debit order. The next day I went to the Kempton Park police station to open a case of *****. I have also sent a email to *** with my complaint There seems to be a problem with the procedures if someone can go to Vodacom and open up an account on my name then this can happen again and to anybody out there so I am not sure what Vodacom will do about this as this account can be run up to any amount as I have no control over it. I am also unemployed at the moment so this is of great concern to me.