SM
Sibusiso M

1 reviews | Active since May 2013

02 Dec 2020, 08:08

Unauthorised debit order

Dear Vodacom

I have been writing to your customer care for months now without any help.Please stop debiting my account ,if you can check your systems you will see that we have nothing to do with each other.The email I receive from you have the following reference “ I***”

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2020, 09:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team