MM
Mahlabe M
1 reviews | Active since Oct 2018
01 Jun 2022, 16:54
Unauthorised debit order by Vodacom
Dear hello peter
Please note that I was debited 120.36 by Vodacom this morning. I don't have any contract with vodacom, i have not permitted vodacom to debit my account neither provided them with my banking details.
I think they action are unacceptable and warrants further investigation. Because their actions has a potential of jeopardizing my credit records.
Kindly assist me in ensuring Vodacom canceled the debit on my name or account as I don't ve any contract with them.
They debited me on my nedbank account They used this reference number on their unauthorised debited order. ***
Your assistance and intervention is always appreciated
Regards
Makgolane Mahlabe Lucas
***
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Jun 2022, 07:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Jun 2022, 07:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
