Unauthorised Debit order

<p>I am very disappointed in Vodacom.</p> <p>I have an outstanding balance with Vodacom, which I had advised I would pay off.</p> <p>I made a payment on the 30/08, of R500.</p> <p>Today, I received a smsm from my bank, stating that the balance of R2500 had been debited?!!!</p> <p>WHO gave Vodacom the authoraisation to do that???</p> <p> </p> <p>I am a single mother, who yes, has fallen behind with my account, but I have made payments when I was able to,</p> <p>I have NOT been contacted AT ALL by Vodacom to verify when/how I would be making payments.</p> <p> </p> <p>To see my bank completely in an overdraft now due to the Vodacom payment is ridiculous.</p> <p>I am furious.</p> <p>I hope someone CAN / WILL contact me, as this is pathetic for the "Top Service provider in SA"????</p> <p>Utterly disappointed with Vodacom.</p> <p> </p> <p>Kerri-Lynn</p>