LM
Lala M
1 reviews | Active since Jul 2015
26 Mar 2019, 13:56
Unauthorised debit order
My contract was cancelled a month ago but I was still debited this month. Can I please get my money back.
I have called the call centre and they're telling me they can't help because my line is showing differently on the system.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
26 Mar 2019, 14:00 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2019, 14:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,