NT
Nomathamsanqa T
1 reviews | Active since Nov 2017
30 Nov 2017, 22:27
Unauthorised debit order
My account was debited by Vodacom and I do not have a Vodacom contract or number for that matter. Upon calling their call centre my call went unanswered. I need to know who authorised the debit order and what the supposed number is that I'm being debited for if it's a contract as I do not have any ties to Vodacom
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Dec 2017, 06:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2017, 06:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Dec 2017, 09:51Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which I have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Vodacom's reply01 Dec 2017, 09:51
Official
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which I have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,