KR
Kyla R
1 reviews | Active since Mar 2015
01 Mar 2015, 09:33
Unauthorised debit order
This morning i woke up to a sms that came through at 00:39am ( when I was alseep) saying that I have purchased a MY MEG 10 SUBS bundle and that R9.00 will be debited off my account every month. I absolutely did not authorise this and I'm disgusting that this can even happen. How does vodacom let this happen ?I want this to be reversed immediately! I'm completely annoyed. Sunday ruined thank you vodacom!
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Replies (1)Vodacom's replyOfficial
02 Mar 2015, 07:40Hello Kyla_jade_R,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Mar 2015, 07:40
Official
Hello Kyla_jade_R,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
