1 reviews | Active since May 2016

14 May 2016, 06:49

Unauthorised Debit on Account

Hi Vodacom Your brazenness and do not care attitude of debiting customers accounts stink. Your collections department is rude and do not care either. How can you just debit a person account with proper notification? Please can I have a response to my complaint lodged yesterday with your complaints department. Kind Regards Kasavan Aboo

0
Replies (2)
Vodacom
Vodacom's reply14 May 2016, 07:28
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards Vodacom Consumer Website Team
's update18 May 2016, 09:19
Reviewer Update
Hi Vodacom \ Its been more than 72 Hours and you still have not rep**** to my complaint. Kind Regards Kasavan Aboo