Unauthorised debit

Item: Vodacom
Rating: 1
Author: Nasreen Leach-Joubert

Now that you have made an unauthorised debit on my account you will take a month to refund the money REF: 1- ********** ********** . I spoke to Melissa. This is ridiculous Vodacom

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Mar 2018, 14:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Mar 2018, 14:25

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Unauthorised debit

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