<p>Hi</p> <p>i have been quering my Vodacom account as the amount do not make sense. however i have brought my account up to date, however i am being debited R5099 instead R3600.00. Vodacom got back to me yesterday to inform me of this unauthroised debit that has been going through via my acc with Vodacom. My Cncern is that i tried call thsi Go for Star. no answer ********** 314. i need to know how i get to the bottom of this to get my money back as no authorization was given to this company. it was activated in September 2016. i will appreciate if someone can get back to me on this or suggestions as to how i can get me money back.</p> <p> </p> <p>Affirah Rasool</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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