1 reviews | Active since Feb 2017
Unauthorised daily amount subtracted from my Vodacom account
<p>I noted on my January 2017 Vodacom account that there is a daily charge of R1.75 on my account under the heading "Vodafone Live!", with following information on my account per daily charge:<br />Access point description: "VodaponeL"<br />Service description: airG Gold<br />I did not subscribe for this service and did not authorise the deduction of R1.75 per day on my account.</p> <p>Please stop this immediately.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
