NZ
Nobuhle Z

1 reviews | Active since May 2020

25 May 2020, 09:06

Unauthorised credit enquiries by Vodacom

I app**** for a contract with Vodacom back in February 2020, I was declined. They called me at the beginning of May offering me a new contract. I was nolonger interested, I didn't accept it. What worries me is that they made 2 credit inquiries on my name. I did not authorise those enquiries. I did not want any service from them, I did not accept their offer. I need those two enquiries removed.

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Replies (1)
Vodacom
Vodacom's reply25 May 2020, 09:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team