SG
Sibulele G

1 reviews | Active since Sept 2016

19 Sept 2016, 13:19

Unauthorised credit check

<p>There was a credit check done on the 09/08/2016 by Vodacom. I never app**** for anything at Vodacom and why was an unuatorised credit check done on my profile????</p>

0
Replies (3)
Vodacom
Vodacom's reply19 Sept 2016, 13:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SG
Sibulele G's update21 Sept 2016, 07:47
Reviewer Update

Still waiting for the call from the consultant!!!!!

SG
Sibulele G's update04 Oct 2016, 09:54
Reviewer Update

Utterly disgusted by the lack of service!!! If you say something will be done, then it is expected you do it!!!