UnAuthorised contract which i was promised it will be revoked and has not been

Item: Vodacom
Rating: 1
Author: Thapelo M

Good day Customer Care I have logged this request where my contract was renewed without my consent. I was told the contract will be revoked and it was not. Now i see a debit order has just gone off. ***

*** I***-7

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Oct 2023, 13:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Oct 2023, 13:59

Official