Unauthorised charges raised by Vodacom

Vodacom have raised an unauthorised charge the detail of which appears below. Vodacom are knowingly complicit in a scheme the ethics of which appear to be extremely questionable albeit one that provides an additional revenue stream. This is not the first time Vodacom have been guilty of charging for unauthorised transactions e.g. unauthorised SIM card insurance deductions.

Other than not paying the unauthorised charge, my, and my immediate network, not renewing our Vodacom contracts will offer some satisfaction. The abuse of customer trust and confidence must not be rewarded.

The matter will be referred to the ombudsman.

Entertainment Services Purchased Content 231.42 231.42 Total Entertainment Services 231.42