Unauthorised Charges

<p>Just received my monthly statement for ********** . Once again, as is recent months, there are unauthorised (I am the account holder and did NOT authorise) charges to the amount of R9.65 (excluding VAT) to this account.</p> <p>Maybe Vodacom believes that because it is such as small amount customers will not query / complain about it - however, for me, it is about the principle - if R10 is collected from each account it must run into many milions of Rand.</p> <p>Please explain and ensure that these charges are reversed and never, ever be allowed on anyone of my accounts.</p> <p>Pity that you have to go through statements just because you simply cannot trust the people you are dealing with.</p>