unauthorised blacklisting

<p>Vodacom, you blacklisted my handset without my instruction or authorisation and now, after 8 days, you still can not "un-blacklist" my number. I now have to incur further expenses to do a sim swop to be able to use my old phone AND pay for a handset that I cannot use. I demand that you replace my handset that was bought from you in July 2016.</p>