EZ
Ettiene Z

1 reviews | Active since Feb 2015

25 Feb 2015, 13:53

Unauthorised billing for services

I have noticed that at least since August 2014 I have been charged for \Content Services"on my Vodacom data account. I was under the impression that I have used more than the 3Gig data package which I subscribed to and that is why the charge was on the invoice. I have not been using this Vodacom service as I have switched to a different service provider for my internet needs"

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Replies (1)
Vodacom
Vodacom's reply25 Feb 2015, 13:58
Official
Hello EttieneVZ,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,