1 reviews | Active since Jan 2015
Unauthorised activity on my account
<p>I have tried to cancel my debit order 4 times now. Still vodacom debiets my account as they please. Every time I phone, I have to hold on for hours to get someone to help me and still I am being debited.</p> <p>I have visited a Bethlehem Branch regarding this and was promised it has been sorte out. To date, nothing has been done.</p> <p>I have complained since Aug about poor signal in our area. I have a list that has grown to over 100 people now with the same problem. Still vodacom does not seem to care. Vodacom have installed 1 booster which is not working.</p> <p> </p> <p>Really fed up with this terrible service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
